Asseco reinforces its position in Gartner's report

Asseco Poland, as the only Polish company, was placed in the prestigious “Magic Quadrant for Utilities Customer Information Systems” published for 2015 by Gartner research and advisory firm. AUMS software, which is dedicated to energy utilities, has met the strict evaluation criteria imposed on the competing vendors. This is already the 2nd consecutive year that Asseco’s IT product is included in the report.

Asseco Utility Management Solution (AUMS) is a CIS class system that combines the billing functionality with customer services, including CRM. The system is offered by Asseco which has been placed in the “Niche Players” quadrant. Presently, AUMS is used by 15 companies of the utilities sector and supports 13.7 million customers.

“We believe that the consecutive placement of AUMS in the “Magic Quadrant” is proof of Asseco’s strengthening position in the energy sector, in particular given the decreasing number of our competitors that have qualified for the report in recent years. Already more than a half of electricity customers in Poland are billed with the help of Asseco’s solution,” commented Tomasz Bendlewski, Director of Energy and Gas Industry Division.

AUMS is a state-of-the-art system designed to support the sale of electricity as well as other media which can be implemented in a relatively short time. This is one of the reasons why many energy utilities such as Tauron, which runs a billing database with 5.5 million customer records, have chosen to deploy this software solution. AUMS is also successfully used by other distributors whose core business is in telecommunications.

“We have ambitions and capabilities to carry out projects not only in Poland but also abroad. We believe this is the only way not to remain just a niche player in the future and to take advantage of Asseco’s global market position. Currently, we are engaged in the system implementation in Ethiopia where we help to computerize the national energy sector,” added Tomasz Bendlewski.

The module-based structure of the system allows for its flexible and gradual implementation. The system is integrated with Microsoft Dynamics CRM and features a number of proprietary, unique solutions related to customer e-services and automation of business processes. Moreover, the users of AUMS appreciated the simplicity of software updates as well as higher than average satisfaction of user needs.

Gartner’s report entitled “Magic Quadrant for Utilities Customer Information Systems” was published on 2 June 2015. The report author is Zarko Sumic http://www.gartner.com/document/3067517?ref=ddrec.

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