Asseco introduces AUMS Billing & CIS version 4.0.
Changes occurring on the energy market require significant development and reconstruction of IT systems. Therefore, Asseco Poland is introducing AUMS Billing & CIS 4.0 (a billing and customer service system) which will be a continuation of our previous 3.0 product line and will be adapted to the challenges faced by the Polish energy market. The solution will be made available to all existing customers, within the framework and under the conditions of currently held license agreements.
The energy industry faces many challenges due to the 3D trend of decentralization, decarbonization and digitization. These phenomena are global in nature. In Poland, it is also becoming urgent to support consolidation processes in existing energy groups. Additionally, a number of legal changes related to e.g. the Capacity Market, RES, changes in the Balancing Market and, above all, the establishment of the OIRE and the Central Energy Market Information System will require from customer service systems to undergo dynamic and complex development. AUMS Billing & CIS version 4.0 was developed in response to the changing market requirements, as a result of investments supported by the project co-financed by the National Centre for Research and Development (NCBiR), and in cooperation with a group of domestic and foreign experts.
AUMS Billing & CIS 4.0 is one of the state-of-the-art customer service systems in which significant changes related to technology and business process automation have been introduced. It includes optimizations in the management of work in the system, standardization of data exchange and a number of new functionalities. The system is completely open and gives unlimited possibilities for independent development by power engineering company and in cooperation with external partners (no vendor-locking). The applied technologies enable the use of OpenSource-based databases, and additionally the implemented tools and the adopted multi-cloud and hybrid cloud strategy enable the system to be moved to any cloud of a selected provider.
As a long-standing partner of the energy sector, we realize that nowadays it is crucial to open systems widely and resign from vendor-locking features. This is the only way to react quickly and flexibly to changes occurring on the energy market. On the other hand we want to provide the same flexibility to our customers in the choice of widely understood infrastructure, including cloud or databases. Such an approach guarantees that our customers will be able to cope with the upcoming changes, emphasizes Tomasz Bendlewski, Director of Power and Gas Industry Division at Asseco Poland.
AUMS Billing & CIS 4.0 also offers a number of new functionalities that are primarily related to the possibility of expanding the offer, including convergent products or services. A new data model based on a billing account has also been introduced, where the data of many contracting parties - buyers and recipients - is recorded. As a standard, mechanisms are offered to make settlements of individual recipient's devices within the Internet of Things (OiT).
Functional expansion and digitization of services was another important objective of the implemented changes. It enables our clients to reduce the costs of servicing their customers, e.g. through process automation or work optimization. According to estimates, analyses and expert opinions, these costs may decrease by 30%. If we add a similarly estimated increase in revenues by 20%, e.g. thanks to the expansion in the system of the possibility of selling multiple products and creating convergent offers, the use of our solutions is also economically justified, adds Tomasz Bendlewski.
Via its systems the Asseco Group provides billing to over forty million electricity and gas points of consumption all over the world. In Poland alone over 60% of energy bills are generated by AUMS Billing & CIS. Among domestic entities which have chosen the AUMS billing system are power companies: ENEA, ENERGA, TAURON, PGE, PGNIG OD and leading telecommunications companies ORANGE and POLKOMTEL.